Privacy Policy
Effective: April 1, 2026. RAE 2 LLC (the 'Company,' 'we,' or 'us') operates this website. This policy explains what personal information we collect, how we use it, and your rights.

1. Information we collect.
When you place an order we collect: your name; billing and shipping address; email address;
phone number; the products you ordered; the IP address used at checkout; and payment
information (card type, last four digits, expiration). Full card numbers and CVV are
processed by our PCI-DSS-compliant payment processor and are never stored on our servers.
When you contact support we collect: your name, email, phone number, order number, and the
contents of your message.
We do not collect Social Security numbers, government IDs, biometric data, precise
geolocation, or sensitive health data.

2. How we use your information.
We use your information to process and ship your order, send transactional messages (order
confirmation, shipping updates, subscription renewal reminders), provide customer support,
prevent fraud, and comply with legal obligations. We use it for marketing emails ONLY if
you opted in.

3. Marketing communications.
Transactional messages (order confirmation, shipping updates, renewal reminders) are
required and cannot be opted out of. Marketing emails are opt-in only. Every marketing
email contains an unsubscribe link; clicking it removes you from the marketing list within
24 hours. You can also unsubscribe by emailing support@maximuslabspower.com.

4. Cookies and tracking.
We use first-party cookies for cart, session, and login functionality. We do not run
third-party advertising or social-media tracking pixels. We use a privacy-respecting
analytics tool to count anonymous page views; we do not share user-level analytics data
with third parties.

5. Sharing your information.
We share order data only with: (a) our shipping carrier, to deliver your order; (b) our
payment processor, to process the charge; (c) our email-delivery provider, to send
transactional emails; (d) our customer-support helpdesk software; (e) law-enforcement
agencies if required by valid legal process. We do not sell your personal information to
anyone.

6. Data retention.
We retain order records for 7 years to comply with U.S. tax and accounting requirements. We
retain support tickets for 3 years. Marketing-list entries are retained until you
unsubscribe. After the retention period, records are deleted or anonymized.

7. Children.
This website is not directed to anyone under 18, and we do not knowingly collect personal
information from minors. If you believe we have collected information from a minor, contact
support@maximuslabspower.com and we will delete it.

8. California residents (CCPA / CPRA).
If you are a California resident, you have the right to: (a) know what personal information
we collect, use, and disclose about you; (b) request deletion of your personal information;
(c) request correction of inaccurate personal information; (d) opt out of the sale or
sharing of your personal information (we do not sell or share); (e) limit the use of your
sensitive personal information (we do not collect any). Submit requests to
support@maximuslabspower.com. We will verify your identity and respond within 45 days. We
will not discriminate against you for exercising these rights.

9. Colorado residents (CPA), Connecticut residents (CTDPA), Virginia residents (VCDPA),
Utah residents (UCPA), Texas residents (TDPSA), Oregon residents (OCPA), Montana residents
(MCDPA).
You have rights to: (a) confirm whether we are processing your personal data; (b) access
the data; (c) correct inaccuracies; (d) delete your data; (e) obtain a portable copy; (f)
opt out of targeted advertising and the sale of personal data (we do not engage in either).
Submit requests to support@maximuslabspower.com.

10. Data security.
We use TLS encryption for all data in transit. Card data is processed by a PCI-DSS Level 1
certified processor and is never stored on our servers. Access to customer data is
restricted to authorized personnel and logged.

11. United States only.
This site is intended for U.S. customers only. We do not knowingly accept orders from, or
transmit personal data to, customers outside the United States.

12. Changes to this policy.
We may update this policy from time to time. Material changes will be announced by email to
active customers and posted at the top of this page with a new effective date. Continued
use of the site after the effective date constitutes acceptance.

13. Contact.
Questions about this policy: email support@maximuslabspower.com or write to RAE 2 LLC, support@maximuslabspower.com 8664859539 3692 Grand Ave #508 Miami, Fl 33133 
Garden Grove, CA (returns mail: PO Box, Garden Grove, CA — confirm).